FAQ
Answers to common questions about therapy, services, scheduling, and fees.
ICCS FAQ
Our approach is to provide “Inclusive Client-Centered Therapy” to all people, and yes, we mean it. With that said, we see young adults, adults, and couples who have emotional or behavioral struggles.
We also see people who want to improve their lives in the areas of school, work/business, and/or relationships. Our therapists and support staff take great pride in delivering unique client-centered customer services that honor and support cultural identities.
We define culture broadly to include all the parts of a person’s identity and community. This includes race and ethnicity, disability, sexual orientation, religion/spirituality, size, gender, and more.
These are all important parts of who we are and they intersect in unique ways for each of us. At ICCS we pride ourselves on being culturally inclusive and believe this sets us apart from other practices.
We provide therapy for individuals, groups, and couples. We do assessments for young adults and adults. We offer consultation and coaching for individuals who need expert input.
We provide speakers for meetings and organizations through our consulting services. We also provide educational workshops on topics such as increasing sexual pleasure, how to talk to your children about sex, and maintaining a satisfying sex life with chronic illness.
If you would like to host a workshop on a particular topic, please do not hesitate to ask.
Our inclusiveness philosophy aims at assisting people from a wide range of backgrounds to cope with their current life issues and make steps towards advancing to a place of increased self-awareness and peace.
Sex therapy is like therapy for any other issue, but related to a sexual topic, such as erectile dysfunction, sexual desire and drive, relationship difficulties, body image during sex, and many more.
Many times, education and learning that you are more normal than you thought is helpful all on its own.
As psychologists, we apply psychological science to assist you in changing your perspectives, behaviors, and attitudes about sexuality in ways that support your goals and enhance the quality of your life. Sex therapy is not engaging in any type of sexual behavior with your provider.
We believe our unique philosophy of inclusiveness and value of diverse identities and life experiences sets us apart in the eyes of prospective clients.
We know that psychology really does enhance people’s lives when we embrace the diverse life contexts in which we live, exist, experience joy, and feel deep sorrow. Evidence-based research on therapy outcomes confirms this.
We also strive to provide a boutique experience from the time a person first enters our office, including accessible parking, a comfortable waiting area, wifi, workspace, and welcoming reception staff.
There are at least four ways to find the right therapist match for you or a loved one. Ask around among trusted people in your life and community. When you hear the same name more than once, there is a good chance that therapist may be a good option for you.
Review therapist bios to see who seems to match your needs best. If you are not sure, you can always call the office, describe your situation briefly, and staff can make recommendations.
ICCS also offers a free initial phone consultation so you can get a sense of the therapist’s personality and style with no cost and no commitment.
ICCS is out of network on all insurance. That does not necessarily mean your insurance will not cover some of your expenses.
Upon request, ICCS can generate a monthly statement that you can forward to your insurance company if you would like to seek reimbursement. Many health insurance plans will reimburse for treatment provided by a licensed psychologist.
You are responsible for determining what insurance benefits you receive and obtaining reimbursement. In some cases you can ask your insurance for a single case exception.
Questions to ask your insurance company include: Do I have mental health insurance benefits? What is my deductible and has it been met? How many sessions per year does my health insurance cover? What is the coverage amount per therapy session for an out-of-network provider?
In other words: you show up, you pay your bill, you file documentation with your insurance company, and they send you a refund in whatever amount they cover.
We are open Monday-Saturday. You must make an appointment to be seen. To make an appointment, please use the appointment request link at the top of the page or call 310.594.9605.
No problem. We ask that you contact us 24 hours in advance to cancel.
Every psychologist in the office is technically a private contractor, meaning they work for themselves, set their own hours, and set their own prices. Every clinician has a different fee per hour for therapy.
Typically, an initial assessment is 90 minutes long and after that, most sessions are 60 minutes. Couples sessions will always be 90 minutes.
The cost for sessions may range from $200-350 depending on the provider, length of session, and services provided. If money is a concern, be honest with the intake coordinators and with your therapist.
It may be possible to work something out with the timing or spacing of appointments, or ICCS may refer you to a therapist who works on a sliding scale.